Mike was 24 when he joined Quooker. ‘I hadn’t completed my secondary vocational degree in logistics, but I had gained several years of experience at another company,’ he explains. ‘I applied to Quooker because I knew a lot of people who worked there and had always heard positive stories. I was hired as a Technical Assembly Operator.’

What does a Technical Assembly Operator at Quooker do? Mike: ‘Together with your colleagues, you assemble Quooker products from start to finish. The work is divided across several production lines: some people work on the tap line, another team works on the tank line, and I started on the bellows line. That’s where we assemble the bellows that go inside the tank.’

Mike enjoyed his work from day one. ‘You work with your hands all day. Colleagues are open, friendly and positive. I soon realised that I genuinely enjoyed cycling to work and went home feeling satisfied at the end of the day. That happened every day, and it had a positive effect on my personal life too.’

What does a typical working day look like? A working day often starts in more or less the same way for Technical Assembly Operators, Mike explains: ‘When you arrive, you check the schedule to see which position you’ll be starting in. I never minded where I started because every position is enjoyable, and we rotate every one or two hours. The production hall is large and bright. It can be noisy, so we wear earplugs. You can still chat with your colleagues, but you have to speak a little louder. There are six of us on the bellows line. Some are younger and others are a little older, so it’s a nice mix.’

What are the working hours? Unlike the tap and tank lines, the bellows line operates in shifts. Mike: ‘One week, I start at 6:00 a.m. and finish at 2:30 p.m. The following week, I work from 2:30 p.m. until 11:00 p.m. I see that as an advantage because it feels as though I have much more free time.’

What opportunities are there to learn and progress at Quooker? Mike has now been the coordinator of the bellows line for two years. ‘Our coordinator became unavailable, so I stepped in. That’s one of the advantages of working at Quooker: if you show commitment, opportunities to grow naturally come your way.’

Technical understanding and the ability to think ahead are important in his new role. ‘You have to be willing to make decisions at the right time.’ Mike also places great importance on creating a positive working environment in which everyone feels comfortable. ‘I enjoy having a chat, checking in to see how people are doing and being open about myself too. When we create a positive flow together, the output and quality naturally follow. I truly believe that.’

Published on 20 October 2026