Management support officer

• have a presence that brings direction and ease, helping the organization move forward.

• have an instinct for what’s needed to keep everything running smoothly, even on the busiest days.

• have the energy that lifts the room, creating clarity and connection.

As Management Support Officer, you bring calm, structure and warm professionalism to a fast‑moving executive setting. You work closely with our CEO and Management Team, ensuring their meetings and off-sites run smoothly. You manage the CEO’s agenda with attention and foresight, anticipate what is needed and ensure that priorities receive the space they deserve. You coordinate meetings, prepare MT sessions, maintain overview of the inbox and act as a confident, friendly point of contact for colleagues and external partners. You organize all travel arrangements for the CEO and MT members, handling complex international schedules with care and making every journey feel smooth and stress‑free. You also take ownership of national and international MT off-sites and executive gatherings, creating well‑organized moments that strengthen collaboration.

Within our HR team, you are the organizing force behind key programs and initiatives. You coordinate international onboarding and welcome new colleagues during our monthly introduction afternoons. You coordinate the internal training programs, keep the administration in order and contribute to Vitality activities that support a positive and energetic work environment. Throughout the year you assist HR with major events such as Quooker Meetings, festive celebrations, Christmas packages and, once every four years, our Quooker Worldwide Day.

You are someone who brings people together and keeps things flowing behind the scenes. You think ahead, set priorities effortlessly and handle confidential information with absolute trust. With your calm presence, initiative and positive energy, you create an environment where clarity, warmth and professionalism go hand in hand. Ready to make impact behind the scenes?

What can you expect from us?

• A culture where you are at the center, because we’re not afraid to show appreciation and give feedback, so you always know where you stand.

• We invest in your development through training programs and tailored coaching.

• Hybrid working means 4 days at our office in Ridderkerk and 1 day from home.

• A unique work environment where you see your ideas come to life in practice.

• Working with a sustainable product and recycling old products (tip: check out the Op Stoom podcast episode about our challenges in circularity).

• Fresh fruit every day and healthy, affordable bites in our company restaurant.

• Drinks, outings, and parties to enjoy together.

• A vitality program and a sports allowance of €25 per month.

• 27 vacation days, plus the option to buy 10 extra days each year to help you stay energized.

• A great employee discount so you can experience the convenience of a Quooker at home.

About your team

In this role, you become part of our HR team while working closely with our CEO and the wider Management Team (consisting of our CCO, CFO, CIO, CMO, CPO, CSCO and CTO). Within HR, you join a team of 11 professionals in the Netherlands: an HR & Payroll Officer, a Campus Recruiter, two HR Advisors, two HR Business Partners, an Employer Branding Specialist, a Learning & Development Specialist, an International Talent Acquisition Manager, an international HR manager and our CPO. Each of us brings our own expertise, curiosity and energy, and we are united by a collaborative spirit and a good dose of fun. Quooker has an open, informal atmosphere where learning never stops and where we tackle challenges together.

In the coming year, we will focus strongly on aligning our international HR processes and building even stronger connections across our global organisation, a journey you will actively contribute to as part of our team.

• You have several years of proven experience as a Personal Assistant, Executive Assistant, or Management Support professional.

• You demonstrated experience supporting senior leadership, ideally at CEO or MT level.

• You have strong organizational skills and the ability to coordinate complex schedules, events, and logistics independently and know how to handle sensitive matters with discretion.

• You have a strong sense of initiative, recognizing priorities early and maintaining your calm under pressure.

• You are fluent in Dutch and English, both spoken and written. You are an expert in working with MS office.